Friday, July 13, 2007

Outlook Locking out Domain Account

This happened to one user on a particular machine. Every time she would start Outlook, her domain account would get locked out. Event ID 40960 and 40961. Event ID 14 would appear some times. If this happens only to one user on one machine, rebuild the user profile.

Reboot and log in as an administrator
Rename C:\Documents and Settings\User
Log on as the user
Move everything back from the user folder that you can. Some files will be in use by windows so skip those. Make sure to empty temp folders to save some time.